Privacy Policy
At Andaaz, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using our website andaaz.store, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following types of information:
- Personal Information: Your name, phone number, email address, and delivery address.
- Order Information: Details of the products you purchase, order history, and transaction records.
- Device & Website Information: IP address, browser type, pages visited, time spent on the site, and other browsing data collected through cookies and similar technologies.
2. Why We Collect This Information
We collect your information for the following purposes:
- To process and fulfill your orders.
- To confirm Cash on Delivery (COD) orders via phone or WhatsApp before dispatch.
- To provide customer support and respond to your queries.
- To communicate with you about your orders, updates, or promotions (where you have consented).
- To improve our website, products, and services.
- To detect and prevent fraud or misuse of our platform.
- To fulfill our legal and regulatory obligations.
3. How We Use Your Information
Your information is used solely to operate and improve our store and to serve you better. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Sharing Your Information
We may share your information with trusted third-party service providers who assist us in running our business. These may include:
- Courier and logistics companies — to deliver your orders.
- Shopify Inc. — our e-commerce platform provider, which hosts our store and processes order data.
- Analytics providers — to help us understand how customers use our website.
- Other service vendors — as necessary to operate our store.
All third parties we work with are required to handle your data responsibly and only for the purposes we specify.
5. Cookies & Similar Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and gather analytical data. You can control cookie settings through your browser; however, disabling cookies may affect certain features of the website.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your data, subject to any legal obligations we may have.
- Opt out of marketing communications at any time.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: andazstore38@gmail.com
- Phone/WhatsApp: 03157690016
- Website: andaaz.store